Frequently Asked Questions

Find answers to common questions about our DTF transfers, custom gang sheets, artwork requirements, and ordering process.

1. What is a DTF transfer?

A Direct-to-Film (DTF) transfer is a printed design that is applied to apparel using a heat press. DTF transfers provide vibrant colors, sharp details, and a durable finish on many compatible fabrics.

2. What is a DTF gang sheet?

A DTF gang sheet allows you to arrange several designs or multiple copies of one design on a single sheet. It helps you maximize printing space, reduce waste, and save money when ordering multiple transfers.

3. What file format should I upload?

For the best results, submit a high-resolution PNG file with a transparent background. Your artwork should preferably be 300 DPI and sized correctly for printing. Poor-quality artwork may produce blurry or pixelated transfers.

4. Do you remove backgrounds or edit artwork?

Artwork should arrive ready to print with the background already removed. Basic assistance may be available, but detailed editing, background removal, or design corrections could require an additional fee. Contact us before ordering if you need help.

5. Can DTF transfers be applied to any fabric?

DTF transfers work well on many compatible materials, including cotton, polyester, cotton-polyester blends, and other apparel fabrics. Always perform a test press when working with heat-sensitive or unfamiliar materials.

6. Do I need a heat press?

Yes. A commercial heat press is strongly recommended for consistent temperature, pressure, and professional results. Household irons and handheld presses may not provide even pressure and are not recommended.

7. How long will my order take?

Production times depend on the order quantity, artwork quality, and current workload. Processing time does not include shipping time. Please contact KLEM KUSTOMS before ordering if you have a firm event date or deadline.

8. What should I do if there is a problem with my order?

Inspect your order before pressing any transfers. If you notice a printing error, damage, or missing item, contact us promptly with your order number and clear photos. Do not press the affected transfer until we review the issue.

Still have questions? Contact KLEM KUSTOMS at (662) 897-0187 or trinakre@yahoo.com for assistance.